JOB DESCRIPTION | Customer Sales Executive

Title: Customer Sales Executive
Department: Sales
Based at: The Stable Yard, Seend Manor, Seend, Wiltshire, SN12 6NX
Reports to: Customer Service Manager
Contact: Emma Lack, HR Manager – emmalack@altfield.com

Overview of Responsibilities:

The servicing of all sales orders accurately and efficiently with a high level of customer care to maintain the trust and to strengthen relationships with clients and suppliers.

Key Responsibilities and Accountabilities:

• Responsible for the preparation and processing of Proforma Invoices in accordance with Company policies and procedures.
• Ensure competent quality execution of all regular customer service duties and administrative works.
• Maintain and develop interpersonal relationships with customers and suppliers.
• Liaise with relevant departments within the organisation to resolve and quality and delivery issues using initiative and available resources.
• Coordinate with suppliers to ensure on-time delivery.
• Maintain a good basic level of product knowledge
• Develop a good understanding of Navision
• Responsible for their own and of those around them Health and Safety in accordance with the Company Health and Safety Policy.

Term of Employment: Full time. Normal working hours 9.00am – 5.00pm Monday to Friday.

This is an outline Job Description and employees are expected to work as part of a team and undertake other duties as directed and required. Our Company’s business is reliant on the quality of our Service and it is of paramount importance at all times.

JOB DESCRIPTION | Sales Executive

Title:  Sales Executive
Department:  Sales
Based at: Harbour Yard, Chelsea Harbour, London, SW10 0XD
Reports to:  Sales Manager
Contact:  Emma Lack, HR Manager – emmalack@altfield.com

Overview of Responsibilities:

We are a busy, friendly team working within a lively atmosphere and currently looking a Sales Executive to join our team.

The sale of products to external clients is the primary objective of the Sales Executive. This requires a comprehensive understanding of the products coupled with an ability to make presentations to clients. This role requires exceptional organisational and sales skills ensuring a full diary of appointments is achieved each week targeting both current and new clients. Strengthening and developing strong client relationships through social, professional and sales skills as well as providing excellent service are fundamental to this role.

Key areas of Responsibility:

• Meeting and exceeding sales targets and actively creating growth.
• Ensuring a full diary of pertinent targeted clients each week.
• Building and maintaining road kits for presentations.
• Maintaining and updating client data base including noting who you have seen or called on, products you have presented and reactions.
• Maintain and update client targeting spreadsheet.
• Suggest and create new sales initiatives.
• Communicate, generate and discuss new sales leads.
• Follow up sales leads handed to you by the Senior Sales Executive, Managing Director, Showroom or Sales support staff.
• Record valuable sample stock distributed on data base such as books or hangers.
• Travel to diverse locations though mainly in London and home counties.
  
  

Terms of Employment: Full time. Normal working hours 9.30am – 5.30pm Monday to Friday. Additional hours and days may be required during exhibition times.

Requirements: Clean UK Driving License.

This is an outline Job Description and employees are expected to work as part of a team and undertake other duties as directed and required. Our Company’s business is reliant on the quality of our Service and is of paramount importance at all times.